Shipping Policy

Shipping Carriers

Your package is shipped off via Hermes. Although we cannot request or guarantee a specific carrier, we guarantee a smooth & swift delivery.

After you ordered, you will receive an order confirmation Email. The Processing period begins 1-3 Business day after the order has been placed. After the processing period is over, your shipping label will be created. You will receive an Order Fulfillment email. Your tracking number will be inside this email or sent to you via WhatsApp.

Shipping Rates & Times

Standard delivery takes 1-5 business days (depending on shipping distance from our warehouse.

Orders placed on weekends and holidays will not be processed until Monday or the next business day. Orders placed before 12:00pm GMT will be processed the same day.

* Please note that our shipping rates are subject to change at any time.

For any questions regarding shipping please contact customer service.

Order processing Deadlines

All orders placed by 12:00 pm GMT will ship out that day. Any orders placed after 12:00 pm PST will ship out on the next business day. All orders placed on weekends and holidays will not be processed until Monday or the next business day.

Transit time does not count the day package is handed over to carrier (Order Processed Day) and when tracking number is created. The first day in transit would start the business day after.

Weekend Delivery

We are unable to arrange weekend deliveries. All shipping and processing times listed on our website are for business days (Monday-Friday, excluding all national holidays).

Some of our shipping carriers occasionally deliver orders sent via standard shipping on Saturdays, but this service cannot be requested or guaranteed.

Promotions

We offer a ‘free expediting shipping” promotion. for orders over 100£ Small items. In order to receive this, your order must meet specific eligibility and requirements. and put in the note expediting.

Coupon Codes

Coupons are only valid on the dates provided and cannot be applied to orders placed before or after the coupon has expired.

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